We offer a fully managed Ai-led contact center under one platform in the Philippines.
Real-time Ai coached Agents
Real-time Ai coaching
Real-time Ai scripts
Real-time Ai data feedback
Faster learning curve
Pure Ai-CX implementations
Accurate Tagalog NLP & ASR
Can route to agents & TLs
Ai voice, chat and dispositions
Programmable dialog flows
AI compliance and security
Solutions for all types of business operations
Stay connected with frontliners
Collect data of everything
Fintech & Startups
Increase team's speed
Empower remote teams
Sales & Marketing
Work in one platform
Unify all tools
Work with outsource teams
Assign tasks instantly
Track your backlogs
Communicate with anyone
The best local BPO + the best Ai tech for CX
We have integrated conversational AI technologies with local BPO processes, making us the first company to offer fully managed AI and contact center solutions that are supported locally in the Philippines.
Consultation and demo
Dialog flow engineering
Testing and debugging
Installation (if necessary)
Deployment of servers
Ai cost optimization
Data and feedback
Support & security
There's a science in building an Ai-led CX workforce, let us do it for you
2,500 applicants individually screened monthly
We run hundreds of marketing campaigns to attract top talents in the Philippines.
Weeks of intensive training prior to onboarding
Candidates undergo rigorous training on work policies, leads management, and familiarity of all tech tools.
Powered with omni-channel, Ai tools, and data analytics
We build and provide your teams with fully loaded tech tools to make your paying customers happy.
ready to manage
your Ai-led teams in the Philippines
Need to ensure stronger controls and better quality of service for your customers?
Our entire tech stack at the foundation of your tech enabled teams
Meet the team
Texxen means Tech Centre, our vision is to be the biggest provider of tech-enabled teams in the Philippines.
Our mission is to help SMEs and startups by providing them access to properly assembled and fully managed human and robot teams that sell more and cost less.
Founded by Ian Madrid who built more than 15,000 sqm of contact center sites all over the Philippines that grew from 4 to more than 2,000 tech-enabled outsourced workforce in the last 15 years.